The "True" Difference
At True North Management, we specialize in managing both long-term and short-term rental accounts. We strive to bridge the gap between investors, tenants, and visitors to the beautiful Flathead Valley. With our dedicated, fully licensed property management team boasting over two decades of combined local experience, we pride ourselves on meticulous attention to detail and streamlined processes.
Our team operates with a commitment to excellence, employing proven processes and a licensed, educated staff. It’s our top priority to be the best in the business.
The owner of True North Management, Lindsay Hart is able to connect her major metropolitan experience and professionalism with hometown style and "Hart" to the betterment of the local community. Renters, owners and vendors alike! With over 18 years of extensive experience in professional and corporate property management, my mission is to merge my big city expertise with the heartfelt approach of my hometown here in Kalispell.
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We handle everything from marketing your property on top local platforms (including Zillow and the True North website) to accounting, with accurate monthly financial reporting. Our team also manages maintenance coordination, property cleanings, tenant communication, vendor relationships, and quick turn-over services—all with a focus on preserving your asset and maximizing your return. To read more.......
In a valley filled with second homes, we understand that not every client needs full management services. For those who prefer to keep their space private but still want their property protected, True North Management is here to help. We also support self-managing homeowners by connecting them with trusted, licensed, and insured third-party vendors. From regular property check-ins to landscaping, cleaning, maintenance, remodeling, and more, we offer a wide range of services delivered with excellence through our strong local business partnerships. To read more.......
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Do you or the agents in your office need a partner to assist with pulling rental comparisons for your clients looking to invest in our local market? True North Management would love to assist you and your clients. We would love to partner with you on a monthly membership. To read more.......
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Are you self-managing your rental property? Are you having a difficult time with knowing what your current rents should be or where to market? What about how to screen your potential tenants or prepare legal notices? True North Management would love to help!
Are you a business professional with a large management firm but struggling to train and support your staff? Are you a developer with new construction working hard to get your occupancy to stabilize? True North Management can help!
We offer a wide variety of business and property management consulting to fit your personal and professional needs. With a one-hour free consultation to start, we will strategize a proposal to fit your individual goals for your project.
With over fifteen years of multi-family property management experience as well as over a dozen years working with small family owned businesses, True North Management is the answer to your properties bottom line revenue increases!
From marketing, to sales training, to branding, to staff retention, we have a special solution to what is blocking your business from the next level. We look forward to growing with you!
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Short Term Vacation Rental Management
Booking Collection \ Timely collection and deposit of booking and all applicable fees
Marketing \ Get bookings via major channels including Airbnb, VRBO, HomeAway, Booking.com, etc.
Accounting \ Accurate, prompt recording and reporting of all financial activity, monthly statements for income and expenses
Maintenance \ Report maintenance requests
Housekeeping \ Contract and execute property cleanings
Planning \ Mutually develop an overall plan for your vacation property investment
Access Management \ Allowing access to the property for just the amount of time the guests have reserved.
Policies & Guest Use \ Suggested Policies & Creation of Binder(s) for Guest Use
Website \ Coordinate bookings, respond to inquiries, manage check-ins, oversee cleaning, inspections, property maintenance thus allowing more time to focus on the important things like preventative maintenance, guest needs and local advice.
Guest Management \ Prompt response to guest needs and work requests
Guest Services \ Provides local guest services, to accommodate guests’ needs.
Turn-over Service \ Ensures fast guest turn-over service to minimize property downtime
Guest Communications \ Information provided to guests through welcome emails, confirmation emails, and upon arrival
Asset Preservation \ Thorough, detailed coordination and supervision of routine maintenance
Expert Consultation \ Careful analysis and management of your property’s value and ROI
Vendor Relationships \ Quality service provider relationships that we put to work for your property

Let's Work Together
Please reach out using the form below or via phone or email to connect with me and learn more, I look forward to hearing how I can help with your property management needs!