True North Services
True North Management, LLC provides management services to owners and investors in the Flathead Valley for both short term/vacation properties and long term/residential for all their properties management needs.
Qualified and licensed vendors, business to business relationships.
We serve renters and guests who expect excellence.
True North Management, LLC has the passion and industry knowledge for professional property management services to connect the client and investor with qualified renters and guests to enjoy the Flathead Valley and surrounding areas.
The owner of True North Management, Lindsay Hart is able to connect her major metropolitan experience and professionalism with hometown style and "Hart" to the betterment of the local community. Renters, owners and vendors alike! With over 15 years of experience in the Portland, OR area after graduating from Flathead High, coming back home has given her an edge against the alternative options.
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Short Term Vacation Rental Management
Booking Collection \ Timely collection and deposit of booking and all applicable fees
Marketing \ Get bookings via major channels including Airbnb, VRBO, HomeAway, Booking.com, etc.
Accounting \ Accurate, prompt recording and reporting of all financial activity, monthly statements for income and expenses
Maintenance \ Report maintenance requests
Housekeeping \ Contract and execute property cleanings
Planning \ Mutually develop an overall plan for your vacation property investment
Access Management \ Allowing access to the property for just the amount of time the guests have reserved.
Policies & Guest Use \ Suggested Policies & Creation of Binder(s) for Guest Use
Website \ Coordinate bookings, respond to inquiries, manage check-ins, oversee cleaning, inspections, property maintenance thus allowing more time to focus on the important things like preventative maintenance, guest needs and local advice.
Guest Management \ Prompt response to guest needs and work requests
Guest Services \ Provides local guest services, to accommodate guests’ needs.
Turn-over Service \ Ensures fast guest turn-over service to minimize property downtime
Guest Communications \ Information provided to guests through welcome emails, confirmation emails, and upon arrival
Asset Preservation \ Thorough, detailed coordination and supervision of routine maintenance
Expert Consultation \ Careful analysis and management of your property’s value and ROI
Vendor Relationships \ Quality service provider relationships that we put to work for your property
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Long Term Residential Management
Marketing \ Making sure your property is listed on all local rental sites as well as Zillow and True North website
Accounting \ Accurate, prompt recording and reporting of all financial activity on a monthly basis
Maintenance \ Report maintenance requests and assist with vendors and subs for standard issues and have consistent renewals
Property Cleans \ Contract and execute property cleanings for move-outs and charge accordingly
Turn-Over Service \ Ensures fast tenant turn-over service to minimize property downtime
Tenant Communications \ Information provided to tenants through welcome emails, confirmation emails, and upon arrival
Asset Preservation \ Thorough, detailed coordination and supervision of routine maintenance
Vendor Relationships \ Quality service provider relationships that we put to work for your property
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Property Protection Program
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With so many second homes in the valley, we know that not all clients are in need of full management services. For those clients that may want their assets protected but are not wanting to share their space in their absence, we would love to assist with protecting your property. We also respect that some of our clients would like to self-manage but may need assistance with third party vendors or sub-contractors. True North Management offers licensed and insured vendors to all our clients, regardless of their management package. See the multitude of services provided with excellence from our local business-to-business connections.
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Property Check- Ins (weekly, monthly etc.)
· Walking property inside and outside
· Confirming security and not exterior damage
· Checking for any leaks or interior damage
· Setting temperatures and alarms, when appropriate
· Personalized services for all property types (log, remote, seasonal etc.)
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Landscaping Services (snow removal, spring and fall clean up, summer services, landscape design and installation)
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Window Cleaning
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Gutter Cleaning
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House Cleaning and Housekeeping Services
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General Maintenance and Handyman Services
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General Contracting
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Interior Design, Staging and Remodeling ​
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Real Estate and Mortgage Professional Partners
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Do you or the agents in your office need a partner to assist with pulling rental comparisons for your clients looking to invest in our local market? True North Management would love to assist you and your clients. We would love to partner with you on a monthly membership
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Property Management and Business Consulting Services
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Are you self-managing your rental property? Are you having a difficult time with knowing what your current rents should be or where to market? What about how to screen your potential tenants or prepare legal notices? True North Management would love to help!
Are you a business professional with a large management firm but struggling to train and support your staff? Are you a developer with new construction working hard to get your occupancy to stabilize? True North Management can help!
We offer a wide variety of business and property management consulting to fit your personal and professional needs. With a one-hour free consultation to start, we will strategize a proposal to fit your individual goals for your project.
With over fifteen years of multi-family property management experience as well as over a dozen years working with small family owned businesses, True North Management is the answer to your properties bottom line revenue increases!
From marketing, to sales training, to branding, to staff retention, we have a special solution to what is blocking your business from the next level. We look forward to growing with you!
Let's Work Together
Please reach out using the form below or via phone or email to connect with me and learn more, I look forward to hearing how I can help with your property management needs!